Shipping Info

We work hard every day to provide quality service to our customers around the world.

Processing Time:

Region

Estimated Time

United States

2-5 business days

Canada

2-5 business days

Australia

2-5 business days

United Kingdom & European Union Countries

2-5 business days

Standard Shipping

Our items will be shipped primarily from local domestic warehouses. Local carriers provide free shipping, typically delivered within 2-5 business days.

We offer free domestic shippingΒ for the following countries:

  • United States(Excludes: Puerto Rico, Hawaii, Guam, Alaska, APO/FPO/DPO)
  • Canada
  • Australia
  • United Kingdom

European Union countries:Β Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

For countries outside the above list, we are pleased to offer products to customers in other regions; however, shipping may incur additional costs and delivery time, which will be the responsibility of the customer. For specific shipping fees, please contact our online customer service or send us an email, and we will provide details after calculating the actual weight and volume.

Examples:

  1. ⚠️ Puerto Rico, Hawaii, Guam, Alaska, APO/FPO/DPO: These locations ship from the United States, but the buyer must pay for shipping costs.
  2. ⚠️ Out-of-stock items in local warehouses: We will offer international shipping (with the buyer covering shipping costs) or notify the buyer to cancel the order.

Our Warehouse Locations:

  • USA: Monroe Township, New Jersey / Chino, California
  • Australia: Melbourne, Victoria / Sydney, New South Wales
  • UK: Wolverhampton, West Midlands
  • Czech Republic: Dobrovice, StΕ™edočeskΓ½ Kraj
  • France: Gonesse, Val-d'Oise
  • Italy: Turin
  • Spain: TorrejΓ³n de Ardoz, Madrid
  • Germany: Euskirchen, North Rhine-Westphalia

Delivery Time:

Most standard items are shipped from local warehouses in the USA, Canada, Australia, the UK, Germany, France, etc. If inventory is insufficient, some items will be shipped directly from our China warehouse.

  • US Stock: Delivered in 3-5 business days
  • Australia Stock: Delivered in 3-5 business days
  • Canada Stock: Delivered in 3-5 business days
  • UK Stock: Delivered in 2-4 business days
  • Germany Stock: Delivered in 4-6 business days
  • France Stock: Delivered in 2-4 business days
  • China Stock: Delivered in 9-15 business days

For international shipping, we use reputable courier companies such as UPS, DHL, THPHR, and EMS. All items will include tracking for peace of mind.
⚠️ Internationally shipped items may require customs clearance, which could incur additional charges.

Return and Exchange Fees:

  1. If shipping is required during the repair process and no agreement on shipping costs has been reached, the shipping costs will be covered by the seller.
  2. If an item is lost after delivery and has been signed for, we are unable to compensate for the loss. However, we will do our best to help recover the item.
  3. If the buyer and seller agree to an exchange but cannot agree on return shipping costs:
    • If due to the seller’s responsibility or product issues, our company will cover the round-trip shipping cost.
    • If not due to the seller’s responsibility or product issues, the buyer will bear the return shipping cost, and the seller will cover the exchange shipping cost.

International Shipping Customs Fees:

International customers may be required to pay any duties or customs fees for their goods during the shipping process. Please check the laws and regulations of your country before purchasing. If you have any questions regarding duties or customs fees, please contact our online customer service.

Notes:

  1. The total delivery time includes 2-5 business days for processing. Business days exclude Saturdays, Sundays, and holidays. In most cases, packages arrive within the estimated timeframe, but actual delivery may be affected by weather and other external factors. Please refer to tracking information for the most accurate delivery date.
  2. Important Notice: Due to factors beyond our control (e.g., customs clearance procedures, extreme weather, long holidays, etc.), your order may be delayed by 3-5 business days. Please be patient, and we will do our best to complete your order as quickly as possible.

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