Shipping Policy

Shipping Policy

At VLAND, we prioritize fast, secure, and trackable shipping. No matter where you are, we partner with trusted carriers to ensure quick, hassle-free deliveries.

We aim for efficient order processing, real-time tracking, and timely delivery, so you can shop with confidence.

With our global logistics network, we ensure your orders reach you quickly and safely, every time.

Our goal is simple: provide the best delivery experience, wherever you are.

Shipping Coverage & Free Domestic Shipping Policy
We primarily ship orders from local warehouses whenever possible to offer a seamless shopping experience. In many regions, we provide free domestic shipping to ensure fast and cost-effective delivery.

We currently offer free domestic shipping in the following countries:
United States, Canada, Australia, United Kingdom, Belgium, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Netherlands, Poland, Portugal, Romania, Slovakia, Spain, Sweden.
For destinations outside these regions, shipping fees may apply. Please check our shipping rates section or contact customer support at vlandmods@gmail.com for assistance.

Order Processing Time
Orders are typically processed within 1-2 business days before being shipped.

• Order Confirmation: Within 24 hours
• Order Processing: 1-2 business days

Order Processing & Estimated Delivery Time
Shipping & Delivery Information:
Most standard orders are shipped from our local warehouses based on product availability. Below are our warehouse locations for different regions:

• United States: Monroe Township, New Jersey / Chino, California
• United Kingdom: Wolverhampton, West Midlands
• Australia: Melbourne, Victoria / Sydney, New South Wales

For EU orders, we prioritize shipping from the nearest available warehouse within the EU to ensure faster delivery.

Warehouse Distribution for EU Country Shipments:

Region	Estimated Delivery Time
United States	2-4 business days
Australia	3-5 business days
Canada	3-5 business days
United Kingdom	2-4 business days
Germany	4-6 business days
Other EU Countries	2-4 business days

Important Notes:

• If an item is out of stock in the nearest warehouse, we may ship from another local warehouse, which could slightly extend delivery time.
• In some cases, if no local inventory is available, the order will be shipped from our China warehouse, which may incur additional shipping fees. Any applicable costs will be confirmed during order processing.
• If the product is out of stock in our local warehouses, we will ship from our China facility:

Region Estimated Delivery Time

• International Shipping: 9-15 business days

We work with reputable carriers such as UPS, DHL, THPHR, and EMS to ensure safe and timely delivery.

Shipping Fees for Other Regions
For destinations not listed above, we are happy to ship worldwide. However, additional shipping fees may apply.

Standard Shipping Fees:

Shipping costs are based on product weight, dimensions, and the selected shipping method:

Product Type	Estimated Shipping Cost
Tail lights	$20 - $200
Headlights	$60 - $300

Shipping costs and transit times will be calculated at checkout. For detailed shipping costs, please contact our customer service via live chat or email at vlandmods@gmail.com.

Special Considerations:

• Alaska, Hawaii, Puerto Rico, Guam, APO/FPO/DPO addresses: Orders ship from the U.S., but customers must cover shipping costs.
• Out-of-stock items: We offer international shipping (buyer pays for shipping) or allow order cancellation.

What Carriers Do We Use?
We carefully choose the most reliable carriers to ensure damage-free and timely delivery.

Shipping Methods Based on Inventory:

Shipping Scenario	Shipping Method
Local Warehouse Stock	USPS, UPS, FedEx, DHL, GLS, TNT
Out of Stock (Shipped from China)	EMS, UPS, FedEx, other international couriers

Estimated China Warehouse Transit: 10 business days (additional fees may apply)

Important Notes:

• EMS Shipping: If you choose EMS, delivery may take 1-2 months. We recommend selecting faster shipping options for better service.
• Ensure that your shipping address is accurate to avoid delays.
• Provide a valid phone number and email during checkout. If any issues arise, we may need to contact you before delivery.
• If you order multiple items and some are out of stock, we will ship available products first. You may receive multiple shipments, but we will not charge extra fees.

Customs Duties and Import Taxes
International orders may be subject to import duties and taxes, which are the responsibility of the customer (except for local warehouse shipments).

Before placing an order, please check your country's customs regulations. If you have any concerns about customs fees, feel free to contact our customer service at vlandmods@gmail.com.

What to Do If There Are Shipping Delays?
If your order is delayed, please follow these steps:

1. Check Your Order Status: Log into your account to track your order.
2. Contact the Shipping Carrier: Once shipped, the carrier is responsible for delivery. Check their website using your tracking number.
3. Reach Out to Us: If you experience significant delays, contact our customer service. We will work with the carrier to resolve any issues as quickly as possible.

How to Track Your Order
Once your order is shipped, we will send you a confirmation email with your tracking number and carrier details.

Tracking Method:

• Order Confirmation Email: Includes tracking number and carrier information.
• Carrier’s Website: Use your tracking number to check real-time status.
• Customer Service: Contact us if you need further assistance.

You can track your order using the carrier’s website. If you have trouble locating your package, feel free to contact our customer support for assistance.